There are two methods to claim an artist profile that was created by another artist or label.
To claim ownership of your artist profile, reach out to the entity responsible for its creation, typically the label that initially released your music. Request an artist invite through the “Manage Artist” section under “Artist Profile” and “Invite Artist” in label management. If your music has been released under multiple labels, you can ask any of them for assistance. When they send the invite, make sure they have your correct email address. Upon receiving the email, simply click the link, and you will be prompted to generate a new password. After completing this step, you’ll have full access to your profile.
Alternatively, you can request our assistance in transferring the profile to you. To initiate this process, we will require some information to verify your identity. Kindly submit a ticket https://help.ac55id.support/support/tickets/new